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[Idea 3467] Bugs Center

craigbrass
Grafter
Posts: 1,009
Registered: 30-07-2007

[Idea 3467] Bugs Center

Hello,

A bugs center to keep a track of bugs inside the portal would be nice. Somthing similar to http://bugs.kayako.net/ would be nice. Would allow better management and keeping tabs on all bugs with portal and other stuff.

Best Regards,
Craig Brass
5 REPLIES
N/A

[Idea 3467] Bugs Center

Nod, something like Bugzilla would be ideally suited to the task...

(I'm currently running a bugzilla server with 780 odd engineers and 1000 products)
craigbrass
Grafter
Posts: 1,009
Registered: 30-07-2007

[Idea 3467] Bugs Center

Yea, it makes it alot more "managable" as it were and I recon bugs would get fixed faster.
N/A

[Idea 3467] Bugs Center

The other good thing is with voting enabled PN staff can see what issues are affecting multiple users and use that to target their resources.

+ with the autoemail notification options users concerned about an issue as well as PN can get info on what's going on as it happens.
craigbrass
Grafter
Posts: 1,009
Registered: 30-07-2007

[Idea 3467] Bugs Center

Yea, that would be a good idea. It should work like this though :-
1. A user posts a bug.
2. Additional users who are experiancing the bug post to say they are also experiancing the bug and posts screenshots to show plusnet.
3. PlusNet comms team prioritise which are the most urgent bugs to fix and work down them.
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

[Idea 3467] Bugs Center

Raised as idea 3467.