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I was upgraded yesterday but its been downgraded today !!!

martinrowe
Grafter
Posts: 77
Registered: 14-08-2007

I was upgraded yesterday but its been downgraded today !!!

Despite dodgy connection issues yesterday I had the free 1Mb upgrade I was looking forward to for months. Upon connecting this evening I see its back to 576Kbps.

Anyone know why ?
3 REPLIES
LiamM
Grafter
Posts: 5,636
Registered: 12-08-2007

I was upgraded yesterday but its been downgraded today !!!

Perhaps they decided your line couldn't support it? Do you have any line stats?
martinrowe
Grafter
Posts: 77
Registered: 14-08-2007

I was upgraded yesterday but its been downgraded today !!!

Quote
Perhaps they decided your line couldn't support it? Do you have any line stats?
How do I get those then ?
Community Veteran
Posts: 5,877
Thanks: 1
Registered: 05-04-2007

I was upgraded yesterday but its been downgraded today !!!

It depends on your modem / router.