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I thought paid regrade fee was £14.99 and not £29.99?

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I thought paid regrade fee was £14.99 and not £29.99?

Dearest Plus Net Tongue

I though I would pay for the re-grade to 2mb line, save waiting for BT. I dont mind paying the £14.99 or so. But I just entered my details and got this:



:?:
2 REPLIES
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I thought paid regrade fee was £14.99 and not £29.99?

The price quoted is correct.

You have chosen to perform an account downgrade (Easystart to Premier) as well as a speed regrade.

One step at £14.99, the other at £15.
N/A

I thought paid regrade fee was £14.99 and not £29.99?

I dont understand that sort of pricing, there is no other option there. I've been with plusnet for over a year. So that pays for free modem+connection surely?