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How?

Sorry if I'm the 14198th person with this question :roll:

It seems from my scanning of this forum that generally speaking +net tell you (approx) when BT will be upgrading you. If this doesn't happen and they do it anyway (I should - fingers crossed be moving from 1mb to 2mb) will my Binatone 500 modem show the new speed when I investigate it?

At the moment it does say 1.1Mbps - and if +net haven't been advised will I need to tell them?

I'm due this month according to the exchange checker.
5 REPLIES
LiamM
Grafter
Posts: 5,636
Registered: 12-08-2007

How?

You do get an email a few days before you've been upgraded as BT supply this info to Plusnet now.
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How?

Cheers - I'm off to bed now Smiley
N/A

How?

"You do get an email a few days before you've been upgraded as BT supply this info to Plusnet now."

...... or sometimes *after* it's been upgraded as BT forget to tell PlusNet that they're doing it soon. Mine was done recently with no prior notification, and the first I knew of it officially was when a PlusNet e-mail saying that it had been successfully upgraded arrived about eight hours after the upgrade had taken place.
Community Veteran
Posts: 5,877
Thanks: 1
Registered: 05-04-2007

How?

Quote
or sometimes *after* it's been upgraded as BT forget to tell PlusNet that they're doing it soon.


No suprise there.
LiamM
Grafter
Posts: 5,636
Registered: 12-08-2007

How?

Though generally, as far as I am aware, it's before now.