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How to make service better ?

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How to make service better ?

Here's an idea. When you fail miserably with a house move and fail to provide any access for a whole billing period, you don't make the £13.75 charge.

Please, can someone in "customer services", arrange for the refund asap.
2 REPLIES
Community Veteran
Posts: 419
Thanks: 1
Fixes: 1
Registered: 04-04-2007

How to make service better ?

Hi

Sorry to here your still having problems - I've given the comms team a nudge on your behalf - hopefully with Marks help and my push we can get things moving for you.

Good luck
Bill
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

How to make service better ?

Hi

I've responded to your ticket and the other forum post, please come back to me if there are any further issues.

Regards
Mand