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How to leave

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How to leave

I'd like to leave plusnet as I want to change to a different isp.

But the question is how? I remember reading something about it taking 30 days and something about mac codes :S Can anyone else. (Preferable tell me how I can leave as quickly as possible, another 30 days with this would be unbearable).
6 REPLIES
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

How to leave

Ask for your MAC key here
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How to leave

Thankyou but
Quote
a 30 day notice period is required for monthly contract accounts.
is there anyway to not have to wait for 30 days?
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

How to leave

You are on contract to give them 30 days notice. This starts when you ask for the MAC. If you move earlier, you still have to pay Pn the 30 days.
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How to leave

So... I can leave/move/migrate straight away but would have have to pay for the 30 days?

( Sorry If I'm not understanding simple things, I'm at home ill so I'm finding it hard to think Cheesy )
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

How to leave

Yes, once they give you your MAC key, you can go as soon as another ISP can take you on. But Pn will want 30days payment from the date you asked for the MAC key.

Sorry I could have been clearer.

Hope it's not Plusnet that's made you ill :lol:
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How to leave

Ok, thanks alot for your help, much appreciated Smiley