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How many customers are being charged for 'free usage?

xblade
Grafter
Posts: 129
Registered: 22-08-2007

How many customers are being charged for 'free usage?

Anyone who has being reading the http://portal.plus.net/central/forums/viewtopic.php?t=44058 link, then you would appreciate that there is a serious problem with customers being overcharged and then having to wait weeks for a refund

This jis ust not acceptable and plusnet are making money out of their error and then treating customers badly

Asking for compensation is not unreasonable, especially as they are making money out of us

How many others are having the same problem, especially PAYGo customers?

Or is it affecting others as well?

Simon
2 REPLIES
ID
Grafter
Posts: 125
Registered: 08-08-2007

How many customers are being charged for 'free usage?

couldnt this post not have gone in that thread then Sad
xblade
Grafter
Posts: 129
Registered: 22-08-2007

How many customers are being charged for 'free usage?

Quote
couldnt this post not have gone in that thread then Sad


NO
Trying to raise awareness of this problem and ask for others to question there bills
Thanks
Simon