The house move tool says "Home Phone takes between 3-10 working days, depending on telephone exchange conditions, and engineer availability".
I applied on 9th July and have been told that the order to move my phone service to the new property has an "initial date" of 26/07/07. That is 14 working days, and virtually 3 elapsed weeks. (I don't need any phone line to be installed - there is a socket in my new property which is working OK.)
I don't really know what an "initial date" means, but after I complained PN "requested that the provide date is brought forward to the 20th". That was better, but I still wonder if the "request" will be honored.
What are other people's experience of moving home and transferring Home Phone?