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How do you get 2 mb upgrade implemented?

Officerdribble
Grafter
Posts: 49
Registered: 24-07-2007

How do you get 2 mb upgrade implemented?

Hi,

I got the e-mail telling me my exchange was scheduled for upgrade this week.

My router now shows double the speed it did yesterday, so I guess the upgrade has taken place. However, I don't appear to have any better speed. Do I have to do anything to get the increase, or is the system being throttled at Plusnet's end and simply awaiting a general throwing of a switch for all users on this exchange?

Thanks.


Val.
3 REPLIES
N/A

How do you get 2 mb upgrade implemented?

Hi,

Yip, it would seem that Plus net are throttling your connection.

BT are supposed to let Plus Net know when the upgrade is complete, but somtimes that doesnt happen, surprise surprise.

Give support a ring on 0845 1400200 and ask them to lift the throttle.
Officerdribble
Grafter
Posts: 49
Registered: 24-07-2007

How do you get 2 mb upgrade implemented?

Mark,

Thanks for the tip. Upgrade now implemented.

Best regards,


Val.
N/A

How do you get 2 mb upgrade implemented?

You're welcome.

Hope you're enjoying the new speed.