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How do you change pipes?


How do you change pipes?

After accidentally switching my router off I've found my speeds all over the place.
I guess it's probably down to this load balancing issue that PN have spoken about?
So what I'd like to know is how I go about getting back to where I was.
Is it simply switching your router off and then on again but how do you know which pipe you are on?

Thanks in advance for any replies
Community Veteran
Posts: 14,469
Registered: 30-07-2007

How do you change pipes?

You can't choose the pipe you connect to so all you can do is keep disconnection, waiting a few minutes then reconnecting to see if you get a less congested pipe.

If you do a tracert or WinMTR to it will show you the pipe you are on (it's the first plusnet hop).

pth-ag1 Redback 1 in Telehouse East
pth-ag2 Redback 2 in Telehouse East

ptn-ag1 Juniper 1 in Telehouse North
ptn-ag2 Juniper 2 in Telehouse North

Look at the first plusntet hop and see if it has any of the names above. If you get onto a Juniper you should not see the congestion issue. If you get onto a Redback, you may see the congestion issue.

Here is what I have:

C:\Documents and Settings\Peter>tracert

Tracing route to []
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms
2 1 ms 1 ms <1 ms
3 16 ms 15 ms 15 ms []
4 15 ms 14 ms 14 ms []
5 15 ms 14 ms 15 ms []
6 21 ms 21 ms 19 ms []
7 25 ms 21 ms 21 ms []
8 23 ms 21 ms 23 ms []
9 25 ms 21 ms 23 ms []

Trace complete.

So i'm one one of the Redbacks (text in red) but I'm not seeing any slowdown, packet loss or high pings. The WinMTR tool above will tell you this info.

How do you change pipes?

Thank you for a very informative reply.

Cheers Peter Cheesy