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How can I find when an account was upgraded to MAXDSL

rgccltd
Dabbler
Posts: 16
Registered: 30-07-2007

How can I find when an account was upgraded to MAXDSL

A freind that I reffered to Plus has been upgraded to MAXDSL, she called me the other day because email did not work, it turns out that the router is just retraining contantly hence no connection, so I just need to know when she was upgraded to see if its in the first 14 days or if its a fault. I contacted plus through the help and support and the reply was "contact us through her account" really usefull as her account is not able to connect !. Can anyone help as to how or where to find out when an accont was upgraded.
1 REPLY
Community Veteran
Posts: 1,229
Thanks: 1
Registered: 30-07-2007

How can I find when an account was upgraded to MAXDSL

the only way i was able to find out was thru raising ticket with CS but I got a v quick reply from that nice mr richardson