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Horrible laggy browsing but fast speedtests

Community Veteran
Posts: 38,439
Thanks: 1,016
Fixes: 61
Registered: 15-06-2007

Horrible laggy browsing but fast speedtests

You can normally get the information from your router - if you advise the one you use I am sure someone will be able to help
petsyb
Grafter
Posts: 163
Registered: 29-09-2007

Horrible laggy browsing but fast speedtests

it's a usb modem !
Community Veteran
Posts: 38,439
Thanks: 1,016
Fixes: 61
Registered: 15-06-2007

Horrible laggy browsing but fast speedtests

I am a bit out of my depth here as I have never used a USB modem but I think this is controlled by windows.
In this case the first thing to do is clear the DNS cache and see if that helps - this page explains how
http://www.updatexp.com/dns-windows-xp.html
then you could also check how XP is finding the DNS server - it should be automatically - see this page
http://www.microsoft.com/windowsxp/using/networking/expert/tcpipdns.mspx
lyndonp
Grafter
Posts: 89
Registered: 15-06-2007

Horrible laggy browsing but fast speedtests

Quote
it's a usb modem !


If you bring up a command prompt by clicking Start, Run, then type "cmd" without the quotes

then type at the prompt "ipconfig/all" (again without the quotes) it will show you the DNS Servers on one of the lines.
petsyb
Grafter
Posts: 163
Registered: 29-09-2007

Horrible laggy browsing but fast speedtests

thx


DNS Servers . . . . . . . . . . . : 212.159.6.10
212.159.6.9

I know i can set these as fixed, but what are the plusnet dns servers ?
N/A

Horrible laggy browsing but fast speedtests

Quote
thx
what are the plusnet dns servers ?


Primary DNS Server 212.159.13.49
Secondary DNS Server 212.159.13.50
Optional tertiary DNS server 212.159.6.9

See here.
Community Veteran
Posts: 1,229
Thanks: 1
Registered: 30-07-2007

Horrible laggy browsing but fast speedtests

I've edited my original post subject title as this thread has taken on a life of it's own Smiley
lyndonp
Grafter
Posts: 89
Registered: 15-06-2007

Horrible laggy browsing but fast speedtests

Quote
thx


DNS Servers . . . . . . . . . . . : 212.159.6.10
212.159.6.9

I know i can set these as fixed, but what are the plusnet dns servers ?


I have the DNS automatically assigned on my router and have exactly the same DNS servers as yourself - .9 and .10

I have noticed before that the automatically assigned servers are not what PN publish as their Primary and Sencondary (.9 appears as tertiary and .10 isn't shown at all! :roll: )

Saying that I have not had an issue getting web pages to come up, but being as I have router switched on 24/7 I don't think the DNS would change until I rebooted the router and picked up the auto DNS again.

I wonder if because you are using an ADSL modem that at the time you experienced the issue the auto DNS was different :?:

Are you still experiencing problems? If so, or it occurs again check the DNS at that time to see if it is any different.

I prefer using the auto assigned DNS as that way if PN need to change anything I will automatically get the new ones.

Maybe somebody from PN could explain why the auto assigned DNS are different to those published please.
Plusnet Leader
Plusnet Leader
Posts: 697
Thanks: 38
Registered: 19-04-2007

Horrible laggy browsing but fast speedtests

We have 4 DNS servers that can be assigned when hardware is set to auto. These are:

212.159.13.49
212.159.13.50

212.159.6.9
212.159.6.10
davefitz
Newbie
Posts: 9
Registered: 01-08-2007

Horrible laggy browsing but fast speedtests

I have been having this problem as well.

I can be browsing a site and suddenly get a 404 error when clicking a link, hit refresh a couple of times and it usually appears eventually.

I'm on ag1 so will try to connect to ag2 and see if it helps.
Community Veteran
Posts: 38,439
Thanks: 1,016
Fixes: 61
Registered: 15-06-2007

Horrible laggy browsing but fast speedtests

my experience for what it's worth (before I switched to RIN) was that
212.159.13.49
212.159.13.50
were more reliable
N/A

Horrible laggy browsing but fast speedtests

I've been getting the same thing for the last 4-5 days.

Browsing very slow, and gradually gets worse through the day until it's 404 all the time.
Disconnecting & reconnecting the modem seems to be be the only way to get the browser working again.

I'm on LLU with a USB modem.
Community Veteran
Posts: 1,229
Thanks: 1
Registered: 30-07-2007

Horrible laggy browsing but fast speedtests

Just to say, when I started this thread, dave t suggested I reboot my router and try to get on ptn-ag2; I didn't bother at the time as things had improved.
Just did a reboot for another reason, found myself on ptn-ag2. immediately started seeing a small forest of packet-loss on my l8nc graphs.
rebooted again and got back on thn-ag1 -- all clear again.
i always seem to see a load of packet loss on ptn-ag2, wondered why?