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Help with ticket 19280653

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Help with ticket 19280653

Hi any CSC agent

Could someone from support please chase up ticket 19280653. I opened it on the 28th april reguarding usage/billing, it was actioned on the 30th. The reply then on the 2nd may seemed to suggest agreement but awaiting direct debit to clear prior to amendment.

On the 8th of may after DD cleared i asked if it was being delt with but nothing since!

Thanks Alan
2 REPLIES
JonathanW
Grafter
Posts: 2,648
Registered: 02-10-2007

Help with ticket 19280653

I've raised this through for you, as it would appear that one of the CSC agents has taken ownership of this on your behalf but hasn't been able to update the ticket for some reason. He's now aware of this and should hopefully be able to respond to your comments shortly.
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Help with ticket 19280653

Thanks Jon that seems to hav e done the trick Smiley

Alan