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Help with connection speed

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Help with connection speed

I have just done speed test from the pn,BT and speedtest.net site and only getting 2500kbps downloads. My modem synsc @ 6.6meg. I have been to the profile on pn and it says 6000kbps.

Why can I not get a true speed test or is there a problem some were along the line.

Kind regards Coley
19 REPLIES
bobbygeorge
Grafter
Posts: 373
Registered: 30-07-2007

Help with connection speed

what is your line profile from the BT speed test ?
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Help with connection speed

Weird just redone the bt test and I got a page asking for my user name. Before it just gave me a figure.



Test1 comprises of Best Effort Test:

IP profile for your line is - 5500 kbps
DSL connection rate: 448 kbps(UP-STREAM) 6752 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 5136 kbps

What does this mean?

Thanks Coley
bobbygeorge
Grafter
Posts: 373
Registered: 30-07-2007

Help with connection speed

Quote
IP profile for your line is - 5500 kbps
DSL connection rate: 448 kbps(UP-STREAM) 6752 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 5136 kbps


IP profile is what BT set your line speed to taking into account your router sync speed (this can change if you sync at different speeds regularly)
DSL connection is your actual router connection
IP throughput is the speed achieved during their test.

doesn't seem to be a problem with your throughput, what package are you on ?

what sort of download speeds are you actually getting and more so from what protocol ie, http,P2P,Usenet,ftp etc ?

http should be mostly line speed exept during absolute peak times, P2P will never be at line speed as will usenet (between 2 - 8 am best), ftp is unreliable.

try this speed test and see what you get.

different times of the day will produce vastly different results ie, on/off peak.
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Help with connection speed

Iam on the premier package @£21.99.

I have tried that speed test and still get 2500kbps the same as the Plusnet speed test. No matter were I download from I cannot achive over 3000kbps max (ftp,p2p,http,newsgroups etc) I can however get slower most of the time lol.

I would like you said agree that http should be line speed

So whats the problem?

Many thanks a puzzled coley
bobbygeorge
Grafter
Posts: 373
Registered: 30-07-2007

Help with connection speed

your BRAS profile may well be stuck,

have you just been upgraded to maxdsl ?

do you always sync at that speed, remember it takes about 3 days for your profile to update itself.

if not you should raise a ticket with plusnet and ask them to look into it for you. quite a number of users have been incorrectly profiled at PN side.

incidentally, what are your router/line stats ?
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Help with connection speed

"Your BRAS profile may well be stuck" dont know what that means

I have been syncing at that speed from August

I have asked that question about maxdsl I dont even know if I am on it or not. I was told by other members of the forum that I was.

Through a link on the forum my profile said I was able to connect at 6000Kbps

Being a Plusnet client is so confusing they are changing things all the time rules and regs it is not a very pleasent experience any more I am sorry to say its just problem after problem. for the last year.

Thanks again for trying to help
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Help with connection speed

I need to write a sticky on understanding connection speeds.

I shall do that now Smiley
nogginthenog
Grafter
Posts: 78
Registered: 23-08-2007

do a sticky?

go home james it's christmas!
nogginthenog
Grafter
Posts: 78
Registered: 23-08-2007

Help with connection speed

if you are at home turn off, tune out or switch off.
merry christmas
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Help with connection speed

Smiley

I hope you like the new sticky. If there's anything else I can add to it, please let me know.
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Help with connection speed

Coley 65,
I understand your bafflement, I have been in your situation for several months. I have eventually managed to do a BT test, ( apparently the BT test is a little bit temperamental), and my results are:

Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 3500 kbps
DSL connection rate: 448 kbps(UP-STREAM) 5056 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 3210 kbps

My modem says:
Statistics Downstream Upstream
Line Rate 5056 Kbps 448 Kbps
Noise Margin 8.3 dB 20.0 dB
Line Attenuation 48.0 dB 24.0 dB
Output Power 19.7 dBm 11.9 dBm

My PN stable rate is 4500

Yet I get the different speed tests reporting speeds between 1400 and 1900.

I am on PAYG so I should not have any restrictions.

No, I do not know what my BRAS is.
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Help with connection speed

Hi fxsanz,

If you read my sticky at the top of the forum, you should get a good idea.
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Help with connection speed

James

Thank you for the explanation, and from other sources I more or less understood the meaning of the different values, what I do not understand is the discrepancy between

A)the BT “Actual IP throughput achieved during the test was - 3210 kbps” and the results of my the PN speed test, and others, giving me speeds between 1400 and 1900.
B)The BT profile of 3500 and PN stable rate of 4500.
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Help with connection speed

Ok read the sticky and the explanation why are my bt and On speed profiles set at over 6000kbps and when using the speed test I only get 2500kbps.

Regards Coley