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Help web site gone,

kosh2
Grafter
Posts: 211
Registered: 04-08-2007

Help web site gone,

Have just come back from a week's holiday to find that my website has dissapeared.

have I missed a calamity this last week. I was onyl running small blog via wordpress. Just FTPed to site and there is nothing in ccgi folder. Zip, zero. Not even my gallery of photos.
3 REPLIES
Community Veteran
Posts: 4,729
Registered: 04-04-2007

Help web site gone,

There has been a problem on the CGI servers that lost data from accounts with username starting with “a” and “b”.

PlusNet did say that they where restoring the data, but others users have also reported they still have not had their data restored.

It may be that you need to restore from your backup.

Chilly
kosh2
Grafter
Posts: 211
Registered: 04-08-2007

Help web site gone,

when did this happen. Can you point me to a posting about this and why it happened.

Why have I not had any email from PN telling me this.

This is the last straw.
Community Veteran
Posts: 4,729
Registered: 04-04-2007

Help web site gone,

Link to one of the service status posts;
http://usertools.plus.net/status/archive/1155315808.htm

You will only have received an e-mail if you have signed you to the service status e-mail updates, here;
http://usertools.plus.net/status/email.php

The PlusNet UserGroup have asked for further details of what happen, but as yet I have not seen a response.

Chilly