cancel
Showing results for 
Search instead for 
Did you mean: 

Help anyone from Plusnet. Have I been reprofiled

Community Veteran
Posts: 1,931
Thanks: 4
Fixes: 1
Registered: 01-08-2007

Help anyone from Plusnet. Have I been reprofiled

Can anyone from Plus respond to my open tickets. Since this speed issue started, my sppeds appear to have dropped to 1Mbps. I was at 2Mbps. If my profile has been altered can you change it back please!!!! I almost always now get approx 1.2-1.3Mbps on speed tests, and tracerts to websites are all around 32ms hops. If I have not been reprofiled, can you suggest any action I can take. Please help