cancel
Showing results for 
Search instead for 
Did you mean: 

Help and Support search feature doesn't search

basirk
Newbie
Posts: 4
Registered: 30-07-2007

Help and Support search feature doesn't search

Hi,

I've been trying to find information about how moving house should be handled wrt my broadband connection. I went to the Help & Support pages and searched for "moving house". There were no results found.

I then went to the A-Z Index and was surprised to see a section entitled "Moving House or Office". The search feature seems to be rather ineffectual!

I tried again today and now all I get is:
Quote
We are sorry, but we had a problem trying to search. Please try later. [script error]

So it's now broken and ineffectual.

I don't find navigating your help system very easy, so I feel an effective search feature is essential.

Thanks,

Chris.
2 REPLIES
Liam
Grafter
Posts: 2,083
Registered: 04-04-2007

Help and Support search feature doesn't search

Hi there,

Sorry the search isn't very useful right now! Our Developers are aware of this and a problem has been opened on it.

Hopefully we'll have it fixed soon!
basirk
Newbie
Posts: 4
Registered: 30-07-2007

Help and Support search feature doesn't search

Ok. Thanks for the reply.

Chris