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Have I been upgraded and if I have why so slow

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Have I been upgraded and if I have why so slow

Hye,

I have not been informed by Plusnet that I was being upgraded but a speed test shows I was getting 5 Mb so I assumed I have.

However The speed seems to have dropped to 2.9Mb (On average) and I am a bit confused.

The BT check says my line should support betweeen 6.5 and 8Mb speeds. I am only few hundred metres from the exchange in a fairly new estate so would have thought if I can't get the fast speeds then who can. (Used to work for BT so have some knowledge and it seems strange).

How can I confirm if I have been upgraded and if I have is there any way of getting the line checked?
3 REPLIES
N/A

Have I been upgraded and if I have why so slow

first thing to do is check to see what your router connects at...
N/A

Have I been upgraded and if I have why so slow

Get used to it matey.....This is the future of ADSL...
sync 8128MB SNR 8.5-9
JJ
Grafter
Posts: 229
Registered: 12-08-2007

Have I been upgraded and if I have why so slow