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Has Plusnet Anti-Virus removed a virus from my email?

m063
Grafter
Posts: 166
Registered: 11-08-2007

Has Plusnet Anti-Virus removed a virus from my email?

I've got an email in my in-box with a subject line of:
"Alert: an email addressed to you has been quarantined"
Sender is listed as:
"Virus Alerting Service"

I haven't opened the email, as it may well not be genuine.

I have Plusnet email antivirus enabled (I'm on BB+). What would I see in the subject line and sender if Plusnet anti-virus has removed a virus from my email? Couldn't find that level of detail in the FAQ.

Thanks...Martin
PS I also run AVG Free, did an update and complete scan but found nothing
2 REPLIES
N/A

Has Plusnet Anti-Virus removed a virus from my email?

Sounds genuine to me - I've had a few such emails previously. The only way to get a virus unblocked is to raise a ticket so there wouldn't be any reason to scam you in this way that I can see.
m063
Grafter
Posts: 166
Registered: 11-08-2007

Has Plusnet Anti-Virus removed a virus from my email?

Thanks, I've now opened the email and it was indeed a notification from the Plusnet anti-virus service