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HOW POOR IS THE SERVICE

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HOW POOR IS THE SERVICE

I HAVE BEEN USING PLUS NET NOW FOR ABOUT 5 YEARS AND HAVE BEEN SATIFIED BY THEIR SERVICE. RECENTLY I ASKED FOR A NEW SERVICE IS ANOTHER HOME AND THE SERVICE IS RUBBISH

I HAVE WAITED OVER A MONTH FOR CONNECTION
YOU CANNOT GET THROUGH ON THE TELEPHONE TO TALK TO SOMEONE
THE WEBSITE HELP IS POOR AND AGAIN THE HELP IS NOT VERY CUSTOMER FOCUSED

IN A WORD I COULD NOT RECOMMEND THE SERVICE AT THE PRESENT TIME AS PLUS NET SEEMS TO BECOME A NON RESPONSIVE ISP
4 REPLIES
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HOW POOR IS THE SERVICE

Hi there and welcome to the forums.

Could I ask one thing from you.

Would you mind editing your post and the title.

Posting in all caps is considered bad netiquette as it is akin to shouting and deemed rude.

Its better if you could amend it rather than having the post removed.

Many thanks.
James
Grafter
Posts: 21,036
Registered: 04-04-2007

HOW POOR IS THE SERVICE

Hi,

Do you have a specific ticket number that you are referring to?
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HOW POOR IS THE SERVICE

I am sure you can find it from my account name, there is only 1 question.
Please note it still has not been replied to

The service is extremely bad, I will cancel on Friday if conaction is not activated. This will also result in the loss of two other accounts..

Please note
James
Grafter
Posts: 21,036
Registered: 04-04-2007

HOW POOR IS THE SERVICE

Done.