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HELP: Ticket 19824921

aussiegtc
Grafter
Posts: 27
Registered: 08-08-2007

HELP: Ticket 19824921

Hi,

In utter desperation and absolute frustration with the level of customer support I'm getting, I'm following the lead of other posters and kindly ask SOMEONE at PN to please look at ticket 19824921.

It's been open for almost a month now and I've had absolutely no luck getting any answers on what's happening with the diagnostics "apparently" being done on my line.

Sure - I understand BT might be taking their time, but PN are not helping with their lack of updates... while I continue to pay the full price on my connection...