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HELP How do I get my MAC

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HELP How do I get my MAC

How do I get my MAC code. I've search the portal but it only tell you about migrating in.

Any pointers.
9 REPLIES
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HELP How do I get my MAC

Hi there,

Click "Help" at the top of any page and click contact us. Then raise a new query. The mac request is an option from there.
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HELP How do I get my MAC

hope you have the same luck i did, a mac in a few hours! who'd have guessed!
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HELP How do I get my MAC

"Finally, please enter the date that you want to migrate out on" ?

How do I know the date I will be migrating out? If I haven't got my MAC code I can't sign up to a new provider so I can't tell when I will migrate.
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HELP How do I get my MAC

Any help on the above. I need to get this sorted before I go to work in half an hour.

Thanks.

Edit:

Well I've sent it now, whether I have done it right only time will tell!
Ben_Brown
Grafter
Posts: 2,839
Registered: 13-06-2007

HELP How do I get my MAC

This option is for people who want to migrate out on a particular date, which must be at least 7 days into the future. If you want to migrate as soon as possible, you don't need to choose a date.
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HELP How do I get my MAC

Well it doesn't tell you that.

Anyway I've done it now, only time will tell if I've done it right :roll:
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HELP How do I get my MAC

I just put asap, because it tells you they keep your account open for 30days after your request, which gives you plenty of time to find a new isp, signup and complete migration before plusnet kill your account.
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HELP How do I get my MAC

Got my MAC I'm off to www.metronet.co.uk Cool
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HELP How do I get my MAC

There's a coincidence - just requested my MAC, and that's where I will be going too. Smiley

Edit:
MAC key received in 43 minutes - is this a record? :lol: