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HELP! - Form mail

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HELP! - Form mail

We are a PlusNet Biz+ customer although we host our website elsewhere. The PlusNet supplied Form cgi script says that my website can't use it.

What has happened?
3 REPLIES
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RE: HELP! - Form mail

> We are a PlusNet Biz+ customer although we host our website elsewhere. The PlusNet supplied Form cgi script says that my website can't use it.
>
> What has happened?

Hi Craig,

I'm not too sure what you mean here. If you raise a contact us ticket on your account detailing exactly what you're trying to do with copies of any error messages you receive I'll look into this for you.

Regards,
Mike

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| Mike Grice........................Unmetered & ADSL solutions
| Customer Support...........................for Home & Business
| PlusNet Technologies Ltd...............http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet ----------
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RE: HELP! - Form mail

This is the error I get when I use the PlusNet supplied Email form.

Bad Referrer - Access Denied
The form attempting to use FormMail resides at http://www.ashby-scientific.co.uk/contact.htm, which is not allowed to access this cgi script.
If you are attempting to configure FormMail to run with this form, you need to add the following to @referers, explained in detail in the README file.

Add 'www.ashby' to your @referers array.


--------------------------------------------------------------------------------

FormMail V1.7 © 1995 - 2001 Matt Wright
A Free Product of Matt's Script Archive, Inc.

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RE: HELP! - Form mail

> This is the error I get when I use the PlusNet supplied Email form.

I've noticed you've used Contact Us, I've now escalated this to the correct department.

Please see this section for any news on this issue.

Regards,
Mike
--
| Mike Grice........................Unmetered & ADSL solutions
| Customer Support...........................for Home & Business
| PlusNet Technologies Ltd...............http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet ----------