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Goal Posts Move again


Goal Posts Move again

When I signed up to my 2mb plusnet account (#21.99 a month) plusnet were introducing fair usage but it looked as if I would be able to download up to 50GB a month at a min (seems quite fair to me, on my other plusnet account I was doing 100+ GB a month and they never complained for 2 years, plus when fair usage was discussed Plusnet were quite open that 35GB a month would be quite acceptable). Now it seems that if I download more that 10GB a month during peak times my connection gets throttled! and I can't download more than 15GB a month during peak times!

So what happened to the account which I signed up for which had NO traffic shaping and a fair level of usage?

If I cancel my account do I still have to pay the #58 cancellation fee given that the service I am now being offered bares no resemblance to the one I signed up for?

Posts: 2,191
Registered: 03-08-2007

Goal Posts Move again

"The moving finger writes and having writ"
Moves on and writes another little bit!

(With apologies to Omar Khayyam and Spike Milligan)

Goal Posts Move again

I also find its a total change for the worst for me, and with all the problems of late it no longer gives me confidence to stay.
But saying that, a lot of isp's are changing the way thay set out their products.
If thay had changed to a hard cap with the ability to buy more bandwidth when needed and not trafic shaping I may have stayed here.:?:

For some its all ok and full speed ahead, so its all down to personal choice I made mine and I found my new isp and it looks like I can live with their layout Cheesy