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Getting from e7even to plusnet.

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Getting from e7even to plusnet.

Someone at work wants to join us here at plusnet (which I'll happily introduce them to and get another 50p a month off my bill!)but they're problem is they were with e7even, who went bust and since then people have had problems getting their MAC codes to get onto another ISP. BT wholesale won't talk to them, they're no ISP there anymore to sort this out so if they wanted to come to plusnet, would they assist in getting a cease on the line?