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Getting Customer Service

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Getting Customer Service

Hi all, does anyone know a way to actually get in contact with someone from PlusNet on the phone ? I need to speak to someone, but the phone just seems to ring forever. Thanks.
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Getting Customer Service

Hi,

The number's 0845 1400200, you can see the current call volumes here.
craigbrass
Grafter
Posts: 1,009
Registered: 30-07-2007

Getting Customer Service

If you just keep getting ringing, you were prolly phoning the wrong number. You instantly get through to an options list and then hear music playing for a while when you phone.
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Getting Customer Service

Amusingly you also are told that you can help on the web - the only times I've even phoned though, is when I can't access the web Smiley