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Friends exchange BB live mid march but cant sign up now

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Friends exchange BB live mid march but cant sign up now

My friend would like to sign up for Plusnet but as his exchange doesn't go BB live until 24 March we cant get past the first part of the sign up pages.

Do we have to wait until his exchange is live before we can start the sign up? he would like to get on line as soon as possible after the exchange is enabled obviously
1 REPLY
JonathanW
Grafter
Posts: 2,648
Registered: 02-10-2007

Friends exchange BB live mid march but cant sign up now

You should still be able to sign up for the account now and the broadband activation would just be delayed until the exchange is active.

If the website isn't letting him do this, then I'd suggest signing up for a free dialup account, with the username that he wants, and then go through the upgrade process to see if this will allow you to progress further.