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For att. Support - Yes or No Answers please

mrchalk
Grafter
Posts: 206
Registered: 06-08-2007

For att. Support - Yes or No Answers please

Have ALL MaxDSL upgrades been suspended even if you have opted in to the service after it was suspended for "all" customers?

Will the q-jumpers submitted to BT & in BT's hands still be upgraded?

Thank you.
8 REPLIES
JonathanW
Grafter
Posts: 2,648
Registered: 02-10-2007

For att. Support - Yes or No Answers please

If you've opted to have your line enabled for Max, after the general upgrades were put on hold, then you'll still be getting this. However, due to the process being used this could take some time from when you first raised the Opt In ticket.
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

For att. Support - Yes or No Answers please

Looks like a "yes" then. :lol:
mrchalk
Grafter
Posts: 206
Registered: 06-08-2007

For att. Support - Yes or No Answers please

Quote
However, due to the process being used this could take some time from when you first raised the Opt In ticket.


Hi Jon (the legend)! I opted in "again" 3 weeks ago this Sunday. When i opted in i was told it should be done within 3/4 weeks. Are we still on this timescale?
JonathanW
Grafter
Posts: 2,648
Registered: 02-10-2007

For att. Support - Yes or No Answers please

To the best of my knowledge we're still on track for that time frame. Though depending on how it falls it might be a day or two after the four weeks period that the upgrade goes through.
mrchalk
Grafter
Posts: 206
Registered: 06-08-2007

For att. Support - Yes or No Answers please

Thats super Jon. You're wasted on here mate! Thanks Cheesy
JonathanW
Grafter
Posts: 2,648
Registered: 02-10-2007

For att. Support - Yes or No Answers please

Well, glad to see someone around here appreciates the old timers Smiley I thought Mand was everyone's favorite these days.

But seriously, I'm glad to be of assistance.
mrchalk
Grafter
Posts: 206
Registered: 06-08-2007

For att. Support - Yes or No Answers please

No problem Jon, always appreciate your speedy, plesent answers!
N/A

For att. Support - Yes or No Answers please

Did someone leave the vacuum on at Plusnet towers? Wink