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FTP - Can't connect to my site!

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FTP - Can't connect to my site!

I have tried to connect to my webspace and it won't connect.
i just get this message: "ERROR:> The connection failed due to an error or timeout."
I have connected before, with the same settings, but now it won't work. I have tried using ftp2.plus.net
My main client is cuteFTP, but i have tried flashFXP and got the same result.
I have tried it with my firewall off aswell.
Any ideas how to sort this out.
Cheers
Ry.
24 REPLIES
Community Veteran
Posts: 1,124
Thanks: 4
Registered: 14-08-2007

FTP - Can't connect to my site!

Just connected fine to mine - so it isn't a general fault
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FTP - Can't connect to my site!

It's been like it for a week. But i just thought it would be sorted by now. Maybe its something i am doing wrong. Although i have connected before with the setting i am using now.
Community Veteran
Posts: 1,124
Thanks: 4
Registered: 14-08-2007

FTP - Can't connect to my site!

Dying Atheist?

Muse fan possibly?

Can you post your ftp settings from your ftp client?
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FTP - Can't connect to my site!

I'm experiencing the same problem trying to upload to a non-plus.net site.

I have my own site hosted elsewhere and until switching to PLUS have had no problems at all uploading. Since using Plus I haven't been able to FTP at all.

I've checked with my ISP hosting my site and they report no problems and I've tried Dreamweaver, SmartFTP, Ace FTP and other all with the same problem - timeout.

I've also checked all my AV and Spam setting but to no avail. All I can think of is its something to do with Plus.net - Any ideas?
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FTP - Can't connect to my site!

same here not been able to connect for a week. CS rushed me of the phone saying something to do with CGI, dont think so !!
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FTP - Can't connect to my site!

I am indeed a muse fan. Well spotted.

Host address : ftp.plus.net
port: 21
username : dyingatheist

I have connected with these before. But they don't work any more.
Community Veteran
Posts: 1,124
Thanks: 4
Registered: 14-08-2007

FTP - Can't connect to my site!

At what point do you get the error message?

Are you able to login?

Can you cut/paste the entire text from the session?
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FTP - Can't connect to my site!

I cant even connect...

This is the message i get with CuteFTP:

STATUS:> Getting listing ""...
STATUS:> Resolving host name ftp.plus.net...
STATUS:> Host name ftp.plus.net resolved: ip = 212.159.9.131.
STATUS:> Connecting to FTP server ftp.plus.net:21 (ip = 212.159.9.131)...
ERROR:> The connection failed due to an error or timeout.
1) Verify that the destination IP address is correct.
2) Increase the connection timeout threshold under Global Settings | Connection.
3) Switch to the opposite data connection type (PASV or PORT) under Site Settings | Type tab.
4) Verify that the problem is not local by trying to connect to an alternate server.
5) If a server name was used, verify it resolves to the correct address.
6) If using a local server table for server name resolution, check to see that it doesn't resolve to an obsolete address.
7) Try pinging the address.
8 ) If you are using a router, verify the router is up and running (check by pinging it and then ping an address outside of the router).
9) Do a traceroute to the destination to verify all routers along the connection path are operational.
10) Verify that your subnet mask is setup properly.
11) Verify that your local software or hardware firewall is not blocking outbound connections originating from CuteFTP.
12) Verify that your anti-virus software is not at fault (try disabling it).

and with FlashFXP

WinSock 2.0 -- OpenSSL 0.9.7d 17 Mar 2004
Connecting to Dyingatheist -> DNS=ftp2.plus.net IP=84.92.0.98 PORT=21
Connection failed (Connection timed out)
Delaying for 120 seconds before reconnect attempt #1


Just noticed that they get a different IP. I'm guessing that might be the thing wrong.
What is it meant to be?
Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

FTP - Can't connect to my site!

Try it using ftp2.plus.net and see if that works
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FTP - Can't connect to my site!

Quote
At what point do you get the error message?

Are you able to login?


I can usually connect but after transferring one or two files the connection just hangs and I eventually get a timeout which seems to be what's happening to others.
Community Veteran
Posts: 1,124
Thanks: 4
Registered: 14-08-2007

FTP - Can't connect to my site!

Quote
I cant even connect...

.............

Just noticed that they get a different IP. I'm guessing that might be the thing wrong.
What is it meant to be?


Well I get the same IP addresses, so I guess they are OK.

Have you tried the list of advice from cute ftp? I can connect fine to both ftp and ftp2 - but I can only ping ftp.plus.net - for some reason ftp2 does not respond.

Similar for tracert. ftp.plus.net is fine, but ftp2 times out after about the 7th step - I can still connect to it though.

Try pinging the server.
Are you going through a firewall?
Do you have a router?
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FTP - Can't connect to my site!

Its not the plus.net site I'm trying to FTP to but another site.

And nothing has changed in my setup (i.e. same router, same firewall) apart from me switching my broadband provider to Plus.net

And its not my settings within the FTP program I use. I've tried about 4 different programs but all now hang then timeout.
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FTP - Can't connect to my site!

i do have a firewall but i have tried it when its not running, and still the same happens.
I don't have a router.
I can ping ftp but it timeouts when pinging ftp2.
i have tried connecting with ftp2 and the same thing happens.
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FTP - Can't connect to my site!

Just tried connecting to my webspace on my friends maching, and it doesn't connect there neither. I am running short of ideas on how to connect.