cancel
Showing results for 
Search instead for 
Did you mean: 

FAO Bob Pullen

N/A

FAO Bob Pullen

Hello, I overstepped my usage this month, have recieved the email saying my usage had been reset as my billing date was yesterday... trouble is, they forgot to reset my speed.... I am still being throttled down to 60kbps.
Could you turn me back up please Smiley
Many thanks
3 REPLIES
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

FAO Bob Pullen

Hi,

Is that 60KB/s on a speedtest? If not can you try this

www.mybroadbandspeed.co.uk

and see what that comes back with. If it's on usenet or P2P then that's probably about right for that time in the evening.
N/A

FAO Bob Pullen

All seems to be ok now thanks Smiley
chrisc
Grafter
Posts: 688
Registered: 19-04-2007

FAO Bob Pullen

Glad to hear that the problem has been sorted out now Cheesy