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Error 633

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Error 633

Hi everyone

Sorry if this has a simple solution - not very good with computers!

When I try to connect to the internet by entering my username and password, I get the following error message:

Disconected from Voyager 105 ADSL Modem
Dialup networking was unable to complete the connection


Error: 633
The modem isn't setup correctly to work with dialup networking

However, if I disconnect the modem and then connect it again, I can log on fine.

Cany anybody tell me what to do? Any help would be much appreciated

Thanks
4 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Error 633

Have you tried reinstalling your modem drivers?
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Error 633

Sorry! Little more information Smiley

If you go to your start menu and then control panels, you'll find something that says add/remove programs, which should allow you to uninstall the modem drivers. You can then reinstall them using the CD that came with the modem.
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Error 633

Hi James, thanks for the reply!

Yeah I unistallled the modem drivers and installed them again twice. Still the same problem.

I can connect to broadband but it's just a pain having to disconnect and re-connect the modem every time I turn on the computer.

For some reason the computer is recognising that I am trying to establish a dial-up connection rathert than a broadband one. Any ideas as to what might be amiss?

Thanks a lot
Community Veteran
Posts: 1,229
Thanks: 1
Registered: 30-07-2007

Error 633

thats how the 105 works - it appears like a dialup connection (theres a thread from a few months ago which explains this in a bit more detail).
so you should expect a dialogue box which asks for username/password (although you should be able to set it to autodial, even though i could never make this work) when you load up an app which accesses the internet.
however it does sound as though you may have a further problem beyond this?
when i used a 105 and ran into trouble i not only uninstalled the modem using "add/remove" but also made sure there was no shred of it left in DialUpNetworking and in the network config of the pc. i was also foolhardily confident enough to do a james herriot on the registry (assuming you're using windows) to make usre i got rid of it.
then i installed from scratchfollowing instructions to the letter and it all burst into life.
of course there may still be a problem with your line, filters, modem, bt, plusnet, weather ...