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Error 619

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Error 619

For some reason I just got booted off my plus.net account so now am on my ntl one now when ever I retry to connect I get an error 619 - what ever that means, can anyone help?
12 REPLIES
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Error 619

hi just had a look at error msg's Error 619: The port is disconnected.
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Error 619

Hi there,

Providing all your cables are connected properly 619 generally refers to a port error.

Best bet is to uninstall your modem drivers and do a fresh install and set up.

If that doesnt sort it, then it may be worth checking the usb port(s) on your PC.
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Error 619

How would I reconnect the port?

The little arrows that are in my task bar keep switching between -

DSL Modem
State: No Signal

DSL Modem
State: Traning

DSL Modem
Tx: 228 Kbps
Rx: 1152 Kbps
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Error 619

hang on unplug your phone line and then plug it back in give it ten seconds i no it sounds daft but i think that might work
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Error 619

I tried both suggestions but neither worked thanks.

what it does when i try to connect,

Connected to remote computer.
Verifying user name and password...
Failed to connect to remote computer.
Unable to establish a connection.

I have checked both the user name and password both are correct,

also now I have another error,



Community Veteran
Posts: 14,469
Registered: 30-07-2007

Error 619

Have you tried rebooting your PC?
Firejack
Grafter
Posts: 921
Registered: 26-06-2007

Error 619

Rebooting your PC. First thing to try if anything goes wrong, particularly with Windows! Always amazing how many times this fixes the problem Cool
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Error 619

I have rebooted my PC about 5 times now, as firejack said - it's always the first thing to try.

the strange thing is if I click on connect at the right time it will connect for about 4 seconds then it drops again.
holdtight
Grafter
Posts: 1,634
Registered: 15-06-2007

Error 619

Try unplugging everything and leaving it for just over 30 minutes before plugging it back in again inc modem and phone line
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Error 619

will give that a go cheers - Cheesy
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Error 619

Left it all unplugged over night and most of the day - switched it on now and it works - Cheesy

Cheers for the help everyone.
holdtight
Grafter
Posts: 1,634
Registered: 15-06-2007

Error 619

Good stuff Cheesy