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Email redirects failing

Community Veteran
Posts: 26,339
Thanks: 595
Fixes: 8
Registered: 10-04-2007

Email redirects failing

I've just had a batch of emails that should have been redirected turn up in my default mailbox.

Has anyone else seen the same?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
9 REPLIES
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Email redirects failing

Somebody else posted here that they had a problem, and on either FOL or F9.

There's also a post on Usergroup from somebody having issues.
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Email redirects failing

Ahh yes, I knew there was another one too!

This thread!
Community Veteran
Posts: 26,339
Thanks: 595
Fixes: 8
Registered: 10-04-2007

Email redirects failing

Right I've looked further - it's fhw-sunmxcore01.plus.net that's borked.

I've got 7 emails in my default that should have been redirected and they all came through that server.

My main named mailbox has 16 emails correctly redirected - none came through that server.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Email redirects failing

On it.
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Email redirects failing

/James thinks John should work for PN as a 'special consultant' he seems to find more problems with their systems than they do... :lol:



Oh, I want commission for suggesting it, too.
Community Veteran
Posts: 26,339
Thanks: 595
Fixes: 8
Registered: 10-04-2007

Email redirects failing

Seen the resolved Service Status - what was the problem?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Plusnet Staff
Plusnet Staff
Posts: 12,169
Thanks: 18
Fixes: 1
Registered: 04-04-2007

Email redirects failing

I'm not personally sure what the exact problem was to go in to the details but it was something to do with the configuration on one of the sunmxcore mail servers. Can probably find some more out tomorrow.
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Email redirects failing

Quote
Seen the resolved Service Status - what was the problem?


i always thought the service status messages should have gone into far more detail... in the interest of the much-referred-to transparency.......
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Email redirects failing

Service Status Announcements will go into more detail soon.

See this link which gives info on the proposed changes. Wink