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Email catch all

N/A

Email catch all

Sometime ago, mid last year, I inquired about switching off the catch all facility for the postmaster account due to the ton of jink mail I get in there. So much so that now even Plus Web mail takes an age to open up I don't even bother any more deleting stuff in it, especially as I know anything in it is porn a virus or some other scam.

I was told at the time it was something Plus were looking into , that is to add a feature to turn off the catachall feature , at some point in the future. Not heard or seen anything since> I would have thought that from a space saving perspective this would be something in Plus interest as I know that I have hundreds (perhaps 1000;s now, don't check!) of emails unldeleted just for , multiple that across the whole user base and thats a lot of storage.

Its irks me so much that just to get the control I thougth of transferring my domain to allow me to control it but Plus want £45 to do that and I am not paying to help Plus save space on their SAN!

So I still think its a good idea to have the ability to turn off the catch all feature and for those accounts with unlimited pop3 mailboxes whyw ould you want it anyway?

Any chance of it coming alone sometime soon?
6 REPLIES
csogilvie
Grafter
Posts: 5,852
Registered: 04-04-2007

Email catch all

There is a path to do this in link:Contact Us

New Query -> Technical Support -> Email services -> Redirecting or blocking mail sent to your email addresses -> I want to have mail sent to my default (Catch-all) mailbox blocked / deleted and choose what you want from the next page
jberry
Grafter
Posts: 1,886
Registered: 08-06-2007

Email catch all

Hi there,

As Colin says, you can already do this by raising a ticket. This will eventually be an option on the portal that you can configure yourself - but this involves a lot of front end development work so we are actioning it manually as a stop-gap.

Regards,
N/A

Email catch all

I'd rather have mail caught by the catch-all mailbox to be bounced rather than deleted. I know you say you won't do this for security reasons but what security issues are there?
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Email catch all

If you automatically bounce email you are just adding to the problem of sending spam and viruses all over the internet. Most spam and virus emails have spoofed (i.e. forged) originating email address - this is how the spammers remain anonymouse.

So just think for a minute what is actually happening when you bounce emails.... The spammer sends you email with a false return email address, you then bounce that email to what you think is the originator. In fact the originator had nothing to do with it - they are an innocent party. So what you have done is doubled the amount of spam being sent (the first one to you, the second one YOU send out to someone else).

Now what happens if the person you bounced the spam to also bounces spam. They will then send it back to you (because you sent the bounce email with the original as an attachement containing the spam or viius) and you will then bounce it back to them....

Bouncing spam or virus infected email should never be done and if anyone is doing it they should turn it off for the resons I have listed above. Bouncing emails just adds to the problem and does absolutely nothing to solve it. If you think you are doing a good service by bouncing email you are sadly mistaken.
jberry
Grafter
Posts: 1,886
Registered: 08-06-2007

Email catch all

Hi there,

One of the main problems with e-mail at the moment is that people bounce anything and this just means that there is more mail floating around etc.

Also, this was introduced as a "quick fix" since it required no development work here. I am sure that at some point we will change this so that you can make the change yourself through the portal - and at that point we can look at adding functionality to the system.

Regards,
N/A

Email catch all

It sounds as though what's really needed is an option for a Spam filter to kill Spam and other messages received by the catch-all to be bounced.

It's still useful to be able to bounce messages back to the recipient if they make an error in the address. Otherwise it just appears as though the message got through.

Now, if only I had a Spam filter on my Home ADSL account.... :lol: