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Email Help

Julie
Grafter
Posts: 791
Registered: 28-07-2007

Email Help

Hi,

I have have just tried to redirect a current e-mail box I have to the blackole addresss, and it did not take.
I have not done this for a few years now, can someone remind me what I have to do to get this redirect to take please?
Does it have to be deleted first? I cannot remember how to do this

Many thanks fo any help Cheesy
5 REPLIES
decomplexity
Rising Star
Posts: 492
Thanks: 26
Registered: 30-07-2007

Email Help

Delete it and then add it as a redirect (rather than mailbox) pointing at blackhole@abuse.plus.net

You cannot redirect your account (default) mailbox - PN must do this for you.
Zen from May 17. PN Business account from 2004 - 2017
sam
Grafter
Posts: 222
Registered: 09-06-2007

Email Help

Hi,

You need to ensure that if you already have a mailbox set up for the address you wish to have blackholed, this will need deleting and a redirect to blackhole@abuse.plus.com.

ie sam redirect blackhole@abuse.plus.com

I have had a look at your account and I can see that you have 2 blackhole redirects already in place.

Please note that these can take up to 4 hours to be fully operational.
Julie
Grafter
Posts: 791
Registered: 28-07-2007

Email Help

Hi,

Thanks very much for your replies.
I will go and delete the mailbox, then set up the redirect, that is what I was doing wrong.
Thanks again Cheesy
sam
Grafter
Posts: 222
Registered: 09-06-2007

Email Help

Hi julesj,

No problem.

If you need any further help, give us a yell.
Julie
Grafter
Posts: 791
Registered: 28-07-2007

Email Help

Hi Sam,
Thanks for the help and replies, I have only just had a chance to get to sort this out as I had to go out.

I am still having problems, and cannot get the redirect to take.
It is most likely me doing something wrong Shockedops:
I have deleted the mailbox and tried to add a redirect but it keeps telling me I have entered my e-mail address incorrectly.

Could you possibly point me in the right direction, or will I need to put in a ticket/question.
Thanks again Smiley