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E-mail timeouts

RobDickson
Grafter
Posts: 632
Thanks: 2
Registered: 06-08-2007

E-mail timeouts

Is anybody else experiencing e-mail timeouts when receiving e-mail, or is it just me?
8 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 17,626
Thanks: 611
Fixes: 158
Registered: 05-04-2007

E-mail timeouts

Hi there,

Not seeing any other reports of this, is it working at all for you?
Have you made any changes to firewall or anti-virus settings or have these updated themselves?
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
RobDickson
Grafter
Posts: 632
Thanks: 2
Registered: 06-08-2007

E-mail timeouts

It was only happening on my PlusNet e-mail accounts (other e-mail accounts were working fine), and I haven't made any firewall changes since first thing this morning when NIS2007 updated itself.

I've just tried accessing my PlusNet e-mail accounts again, and everything is working fine. I've no idea what caused the temporary delays, but at least I can access my e-mail accounts OK.

There does seem to be a delay with incoming e-mail, but I'm not that bothered about that at the moment.
kreynolds
Grafter
Posts: 433
Registered: 05-04-2007

E-mail timeouts

Saw a brief problem about 5 mins ago, but OK now
RobDickson
Grafter
Posts: 632
Thanks: 2
Registered: 06-08-2007

E-mail timeouts

The temporary problem could be the same temporary problem that affected FTP access.
Plusnet Help Team
Plusnet Help Team
Posts: 17,626
Thanks: 611
Fixes: 158
Registered: 05-04-2007

E-mail timeouts

Yeah I'm asking the question to find out if there is a link.
I'll come back when I have my answer.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
Plusnet Help Team
Plusnet Help Team
Posts: 17,626
Thanks: 611
Fixes: 158
Registered: 05-04-2007

E-mail timeouts

Rightyo, I've been informed that this was likely down to a temporary glitch on a load balancer. Everything is working as it should but shout up if you see any more funkiness Cheesy
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Help Team
RobDickson
Grafter
Posts: 632
Thanks: 2
Registered: 06-08-2007

E-mail timeouts

Thanks for checking.
RobDickson
Grafter
Posts: 632
Thanks: 2
Registered: 06-08-2007

E-mail timeouts

Outgoing e-mails that I sent just before the problem occurred took about 12 hours to arrive. Everything seems OK now though.