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E Mail Delays

greville
Grafter
Posts: 96
Registered: 30-07-2007

E Mail Delays

This is now getting beyond a joke
Plus Net Status email took 9 hours to reach me
At least If I hav,nt misenterpreted the following:

Delivery-date: Thu, 18 May 2006 03:29:55 +0100
Received: by pih-mxcore17.plus.net with spam-scanned (PlusNet MXCore v2.00) id 1FgYGo-0006UK-5g
for xxxx@xxxx.plus.com; Thu, 18 May 2006 03:29:47 +0100
Received: from localhost ([127.0.0.1])
by pih-mxcore17.plus.net with esmtp (PlusNet MXCore v2.00) id 1FgYGi-0006RS-8H
for xxxx@xxxx.plus.com; Thu, 18 May 2006 03:29:40 +0100
Received: from usertools.plus.net ([212.159.3.14])by pih-mxcore17.plus.net with esmtp (PlusNet MXCore v2.00) id 1FgPsD-0006Sl-M8 for xxxx@xxxx..plus.com; Wed, 17 May 2006 18:31:49 +0100
Received: from localhost ([127.0.0.1] helo=usertools.plus.net)by usertools.plus.net with esmtp (Exim 4.44)id 1FgPsD-0003KQ-7Cforxxxx@xxxx. .plus.com; Wed, 17 May 2006 18:31:49 +0100
Content-Disposition: inline
Content-Length: 1074
Content-Transfer-Encoding: binary
Content-Type: text/plain; charset="utf-8"
MIME-Version: 1.0
X-Mailer: MIME::Lite 3.01 (F2.72; A1.62; B3.04; Q3.03)
Date: Wed, 17 May 2006 17:31:49 UT
From: "PlusNet Service Status Email" <status@servicestatus.plus.com>
To: "" <xxxx@xxxx.plus.com>
Subject: Portal Maintenance - Thursday 18th May - 12:30am - 5:00am
Message-Id: 200605171831kJmkRD@usertools.plus.net
List-Unsubscribe: <http://usertools.plus.net/status/email.php?action=unsubscribe&uid=1322&auth=6bnmyu2q87>
List-Archive: <http://usertools.plus.net/status/archive/>
List-Help: <http://usertools.plus.net/status/email.php>
List-Id: PlusNet status updates <plusnet.status.usertools.plus.net>
X-PN-VirusFiltered: by PlusNet MXCore (v2.00)
X-PN-SpamFiltered: by PlusNet MXCore (v2.00)
X-NAS-Classification: 0
X-NAS-MessageID: 858
X-NAS-Validation: {8DB29DFF-3348-4620-80B6-D620BF70A1A5}

No wonder I am getting customers telephoning me asking why I am not responding to e mails
This must be sorted
2 REPLIES
Community Veteran
Posts: 26,341
Thanks: 598
Fixes: 8
Registered: 10-04-2007

E Mail Delays

9 hours? That's nothing!

I'm still missing two emails from Sunday in the controlled test I'm running.

Details here. I'll be doing an update to the information shortly - but I'll tell you now the missing ones have still not turned up.
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Grimbo
Grafter
Posts: 397
Registered: 23-05-2007

E Mail Delays

It has been a week or so now.

If the problem is the spam filter, I'd be happy for them to turn it off for a day or two to get the email congestion sorted.

This is totally unacceptable.