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Dropping connection

N/A

Dropping connection

Hi all, I'm very disappointed with Plusnet at the moment, I've been with
them for 2+ years now, and on the whole its been very good. But over the
last 2-3 months my connection drops all the time I can't download anything
bigger than 250 meg because it bloody disconnects. I thought they'd bought
something out to disconnect idle connections to free up bandwidth but my
connection is active. Anyone else had this trouble if it continues I'm
moving ISP's not putting up with this when I'm on a Premier package.
2 REPLIES
N/A

Dropping connection

yes, i've started getting dropouts too,
the annoying thing is it usually happens about 1hr after i go to bed,
so i get up in the morning expecting my downloads that i have started off peak to of finished, only to find that i had lost connection shortly after starting them.
Ben_Brown
Grafter
Posts: 2,839
Registered: 13-06-2007

Dropping connection

If you are getting diconnections when you are doing something this is not the idle timouts. It's much more likely to be a fault on your line or with your equipment, which should be raised to us through the link:Contact Us system.