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Download speeds much lower since tiscali LLU?

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Download speeds much lower since tiscali LLU?

Hi
I had my line unbundled a couple of weeks ago (week's downtime - another story).

Since then the download speeds have been erratic to say the least. Currently, at 8am, i'm getting 25KB/.sec, where as before the unbundle, 100KB/sec was the norm.

The router is synching at around 3-4Mbps, so I know I could get a faster download speed.

Is this anything that anyone else sees? I guess there's not a lot I can do, except resign myself to the fact that the unbundle has caused me another problem?

Thanks
3 REPLIES
N/A

Download speeds much lower since tiscali LLU?

Do you know your SNR before LLU, and what it is now?
Tiscalli put everyone on a fairly high SNR, 12 dB I think.
They also apply interleaving to everyone.

Just a though, comparing pre and post LLU stats.

There are a lot of people in the same position I think.
Community Veteran
Posts: 14,469
Registered: 30-07-2007

Download speeds much lower since tiscali LLU?

The sync speed suggests a much higher throughput should be possible of 250KBs to 300KBs (2.5Mbs -> 3Mbs) .

What does your stable rate pag say. This should be 8000 and if its not raise a ticket and get it corrected.

Until your 10 day trial period is completed there is nothing you or PN can do regarding raising a speed fault. If you have been connected for 10 days then raise a fault report.
N/A

Download speeds much lower since tiscali LLU?

Stable rate says 4000. I'll monitor over the next few days to see what the line does, but it has been unbundled for over 10 days (didn't realise it was a 'trial', becuase I'd definitely like it back the way it was with the BT connection).