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Does £24.99 Automatically Revert to £21.99

Studio_Two
Grafter
Posts: 106
Registered: 30-07-2007

Does £24.99 Automatically Revert to £21.99

Hello,

A mate of mine opted to pay for his modem and activation over a 12 month period. This means he is paying £24.99 for the premier service (rather than the £21.99 I am paying).

Will this figure automatically be adjusted to £21.99 at the end of the first 12 months of the contract (fast approaching), or is some action required on his part?

TIA
Stephen
6 REPLIES
Community Veteran
Posts: 5,877
Thanks: 1
Registered: 05-04-2007

Does £24.99 Automatically Revert to £21.99

No, it won't he will have to opt to change to premier. I belive there is a £14.99 charge for this.
N/A

Does £24.99 Automatically Revert to £21.99

If he signed up for the Easystart product, with the USB modem, then no.

He will need to request that he be moved to the lower priced product, which unfortunatly incurs a downgrade fee.

It used to be free to move down to the ADSL Home product, however, the product range has veen revamed since that time, and it is no longer available for new sale.
Studio_Two
Grafter
Posts: 106
Registered: 30-07-2007

Does £24.99 Automatically Revert to £21.99

Thanks for your prompt replies.

I assume he is free to do this AFTER the 12 months contract is up (but obviously not before).

I'll pass the information on.

This now begs the question as to whether he will be entitled to a "free" 2MB upgrade as a result of switching.......
Community Veteran
Posts: 5,877
Thanks: 1
Registered: 05-04-2007

Does £24.99 Automatically Revert to £21.99

He would have to pay a further £14.99 to get the 2MB straight away, but could wait and get it from BT's scheme when they do it. Has he entered his details into the upgrade checker? The more people do this the more useful it becomes!
Studio_Two
Grafter
Posts: 106
Registered: 30-07-2007

Does £24.99 Automatically Revert to £21.99

Quote
Has he entered his details into the upgrade checker? The more people do this the more useful it becomes!


I can do that for him. Mine have been entered.
Community Veteran
Posts: 5,877
Thanks: 1
Registered: 05-04-2007

Does £24.99 Automatically Revert to £21.99

Thanks! :lol: