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Do Plusnet have any support staff? Hellooo, anybody there?!

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Do Plusnet have any support staff? Hellooo, anybody there?!

It seems the forums are full of frustrated customers. E-mail problems again - oh quelle surprise!

Anyway to my MAJOR gripe.
Are there any customer service agents at PN anymore? I can only assume they do not work over the weekend or Monday mornings as I have an outstanding ticket since Friday afternoon!! It is now 14:45 on Monday and I still haven't had a response from Customer Service/ "Support Team" so I'm relying on this forum posting yet again on getting through.
My two outstanding tickets are
20637941 and
20624981

Will a team member get on these and give me some answers asap please.
9 REPLIES
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Do Plusnet have any support staff? Hellooo, anybody there?!

Yep if you look closely you can see they do have dedicated staff in the 'tickets' section, but it does seem evident that they skip tickets that they can't be bothered to answer, and hope someone else picks up on it i guess... Sad



EDIT:cropped

Moderators Note by Daniel (no7olivier) changed image to link as it was streching the page
Joe101
Newbie
Posts: 8
Registered: 04-08-2007

Do Plusnet have any support staff? Hellooo, anybody there?!

PURE CLASS LOL
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Do Plusnet have any support staff? Hellooo, anybody there?!


Not as funny but it has more depth Cheesy


Moderators Note by Daniel (no7olivier) changed image to link as it was streching the page

EDIT: It's not stretching my screen. Your resolution but be very low.

Croppd the image a bit.
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Do Plusnet have any support staff? Hellooo, anybody there?!

hahahaha Cheesy

i think we're onto a winner here
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Do Plusnet have any support staff? Hellooo, anybody there?!

Great superimposing of the people there. The staff is yet another hype lie - it's one of those looped recordings.
The real staff have seen the light and left. Like many of it's customers.
When PN have gone bust because what's left of of us have gone elsewhere it would be great to see this webcam then...que tumbleweed and wind maker

Plusnet ISP - Incompetent Shower of P***
- Insurmountable Shoveller of Propaganda
The Movie
In my case -I'm So Peeved (suitable for 12A viewing)

Oh the Great British sense of humour - our defence in the face of adversity.
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Do Plusnet have any support staff? Hellooo, anybody there?!

why did the mod edit the images out? stretching the page? they were like 500 pixels in width, what size is your monitor? 12"? Wink
csogilvie
Grafter
Posts: 5,852
Registered: 04-04-2007

Do Plusnet have any support staff? Hellooo, anybody there?!

It's considered to be stretching the page if it's 500px based on the fact the forums are meant to remain within 800*600 size.
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Do Plusnet have any support staff? Hellooo, anybody there?!

Quote
why did the mod edit the images out? stretching the page? they were like 500 pixels in width, what size is your monitor? 12"? Wink


I think he was reading the page on a PDA :lol:
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Do Plusnet have any support staff? Hellooo, anybody there?!

Ahh, I do apologise.