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Disconnections.

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Disconnections.

Hello,

I got my line upgraded the other week and i was chuffed! however what they dont tell you is that if you go to the toilet or make a cuppa or just turn around for 3 mins, when you turn back you have been disconnected!

can anyone else say they have similar probs so i can raise a ticket.

Thanks
2 REPLIES
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Disconnections.

Cant say I have expirenced this. Are you using a USB modem? Is there an option for idle disconnect?
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Disconnections.

linksview, in addition to checking for an idle timeout (applies to USB and non-usb kit) does your PC go into powersave mode ?