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Dial-up would be quicker!

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Dial-up would be quicker!

Pinging portal.plus.net [212.159.8.137] with 32 bytes of data:

Reply from 212.159.8.137: bytes=32 time=661ms TTL=249
Reply from 212.159.8.137: bytes=32 time=757ms TTL=249
Reply from 212.159.8.137: bytes=32 time=993ms TTL=249
Reply from 212.159.8.137: bytes=32 time=1160ms TTL=249

Ping statistics for 212.159.8.137:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 661ms, Maximum = 1160ms, Average = 892ms

Tracing route to portal.plus.net [212.159.8.137]
over a maximum of 30 hops:

1 <10 ms <10 ms <10 ms 192.168.0.1
2 896 ms 714 ms 700 ms lo0-plusnet.pth-ag3.plus.net [195.166.128.64]
3 1136 ms 1094 ms 1415 ms ge0-0-0-403.pte-gw1.plus.net [84.92.4.1]
4 1429 ms 1620 ms 1479 ms gi4-0-23.pth-gw2.plus.net [212.159.4.21]
5 1409 ms 1444 ms 1460 ms atm0-1-0.ptb-gw1.plus.net [195.166.129.246]
6 1592 ms 1583 ms 1148 ms vl4.pri.ptb-gw3.plus.net [195.166.129.226]
7 772 ms 858 ms 1057 ms if2.ptb-al1.plus.net [195.166.129.39]
8 782 ms 462 ms 419 ms portal.plus.net [212.159.8.137]

Trace complete.

It's half past midnight and I'm getting slower than 56k dial-up speed tests on a 2Mb premier connection.

What's going on?
24 REPLIES
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Dial-up would be quicker!

Join the exclusive 'unhappy members club'.

Get out while you can. I am in a position where I fit 4-5 computers a day all looking for my recommendations on who to go with. Who shall I advise them to join?

Plusnet have pissed on their chips as they let me down good style. Roll on migration.

Ray Sad
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Dial-up would be quicker!

I've just raised a ticket with all my speed test results.

This morning I tried several speed tests with Bittorrent working and with it stopped. On command I could make my speed test rocket to 1.8mbps by stopping Bittorrent and then diving back way below 512kbps when I start a torrent. The torrent will only peak at 30-40kbps too with over 70 peers attached.

I'm now convinced that I must be either on a wrong profile for traffic shaping or Bittorrent traffic is being seriously throttled back for premier accounts as well as the other lower fee accounts.

Awaiting the outcome of my query.
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Dial-up would be quicker!

Quote
exclusive 'unhappy members club'
exclusive?
:lol: :lol:
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shocking speeds

yep me too, 2mb unlimited premier package?? i dont think so

i'm getting 30kb/s some days, most days 100kb/s and VERY occasional a tru 2MB speed of around 230kb/s

have i really been sold a 1MB load of crap? Sad
Ben_Brown
Grafter
Posts: 2,839
Registered: 13-06-2007

Dial-up would be quicker!

kipaul - If you are using torrents (or anything else that uses the connection in a similar manner) and perform a speed test at the same time the results will not be accurate as the torrents will be using a significant amount of your bandwidth, both upstream and downstream.

Please try a BT speedtest as this does not use our network at all to see if there is a problem with your line speed, see http://usertools.plus.net/tutorials/id/27 for instructions.
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Dial-up would be quicker!

well i'm talking about connection speeds without any torrent or p2p running
Ben_Brown
Grafter
Posts: 2,839
Registered: 13-06-2007

Dial-up would be quicker!

What are your BT speedtest results like? Have you raised a ticket to us to investigate this?
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Dial-up would be quicker!

BT showed the same just over 1000kbps just over expected 1MB speeds, speed checker here and also ADSL guide showed the same.
some days 1MB some days 2MB some days worse. I have raised a ticket today so hopefully it can be looked into. I migrated from BT from 2MB to 2MB connection so i cant see how its been messed up. I have a wireless setup here and there is no way I can plug straight into the router but if some days the speeds are 2MB and previously had no probs cant see it being the router
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Dial-up would be quicker!

these are my results today

17-08-2005 18:29:20 1898.9kbps
17-08-2005 17:44:54 1146kbps
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Dial-up would be quicker!

17-08-2005 18:28:03 788.7
17-08-2005 18:26:15 927.3
17-08-2005 18:24:05 399.4

2mb Premier

Do I win a prize? the 399.4 is a personal record
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Dial-up would be quicker!

LMAO its great at plusnet, there blamin BT right now, and tryin to put me off by mentionin BT may charge me
Ben_Brown
Grafter
Posts: 2,839
Registered: 13-06-2007

Dial-up would be quicker!

The BT Speedtest does not use our network at all, so if your speeds are slow on that then it can only be a BT problem.
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Dial-up would be quicker!

well i have been on the same exchange with BT now for over a year with no such problems, problems happen a day after being connected with plusnet....
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Dial-up would be quicker!

No I win the record I got 251 last week..... Cry

2mb Premier (more likely the Unibond League) Cheesy

Ray