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Daytime Broadband now nearly unusable

Richchad
Grafter
Posts: 380
Thanks: 1
Registered: 30-07-2007

Daytime Broadband now nearly unusable

It is now only 12.30 and the speed has dropped drastically from around 3mb this morning....

Is this due to work being carried out or something else?

Date of Speed Test: 2007-02-09 12:31:36
Download Speed: 341 kbps (42.6 KB/sec transfer rate)
Upload Speed: 341 kbps (42.6 KB/sec transfer rate)
83 REPLIES
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Daytime Broadband now nearly unusable

As far as we are aware, there are no gold speed issues on any product during off peak times. Have you tried rebooting and running a BT Speedtest?

Your sync rate, profile at both ends, etc seem to be fine.
Richchad
Grafter
Posts: 380
Thanks: 1
Registered: 30-07-2007

Daytime Broadband now nearly unusable

These are the results of a BT test done at 12.48

Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 6500 kbps
DSL connection rate: 448 kbps(UP-STREAM) 7616 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 1646 kbps

Not sure why BT test always shows higher figure than Broadband Max etc

Still well down on my normal speed.
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Daytime Broadband now nearly unusable

Yeah, definitely lower on what I'd normally expect you to see also. Do you know what the status of your exchange is over here .
Richchad
Grafter
Posts: 380
Thanks: 1
Registered: 30-07-2007

Daytime Broadband now nearly unusable

Hi James,

My Exchange is showing green.

BroadbandMax showing near normal speeds now?
Date of Speed Test: 2007-02-09 13:12:15
Download Speed: 2310 kbps (288.8 KB/sec transfer rate)
Upload Speed: 372 kbps (46.5 KB/sec transfer rate)

BT Test
Test1 comprises of Best Effort Test: -provides background information.
IP profile for your line is - 6500 kbps
DSL connection rate: 448 kbps(UP-STREAM) 7616 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 4472 kbps
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Daytime Broadband now nearly unusable

Ok, that's bizarre. I'm afraid that I have no explanation why your speeds took a tumble this morning!
Richchad
Grafter
Posts: 380
Thanks: 1
Registered: 30-07-2007

Daytime Broadband now nearly unusable

I am still getting rather erratic readings

BroadbandMax (this is easier and quicker to perform than the BT one)

Date of Speed Test: 2007-02-09 13:41:32
Download Speed: 905 kbps (113.1 KB/sec transfer rate)
Upload Speed: 364 kbps (45.5 KB/sec transfer rate)

It can't be down to contention can it, seems too much of a drop?
N/A

Daytime Broadband now nearly unusable

Join the club...Mine speeds are at less than 800kbps down 128 up
at 1.30pm.
Absolute rubbish, on the first day of a billing month when I've used 850kb.

I also noted Neil Armstrong stated the BB+ problem was on Amber...Surely this should be RED?
BB+ is screwed .Still.
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Daytime Broadband now nearly unusable

I'm really not sure what is causing this. Have you tried rebooting your connection to get onto a different pipe? PTN-AG1 & 2 seem to be running fractionally quieter, but there's nothing I can see to squeeze your off peak traffic by that level.
N/A

Daytime Broadband now nearly unusable

I just tried 4 time to change gateway....i cant get off PTE-AG2
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Daytime Broadband now nearly unusable

For what it's worth I've dropped a message into our internal Product Team forum to find out if they agree with my analysis. I would go and have a chat, but they're in a meeting currently.
N/A

Daytime Broadband now nearly unusable

Just to report, speeds are fine again.
I'll enjoy it for the next 2hours before it's unusable again.

Ohh..and tried again to hop gateway with no success.
Richchad
Grafter
Posts: 380
Thanks: 1
Registered: 30-07-2007

Daytime Broadband now nearly unusable

Well it's Saturday about 11.30am and we are slowing up again..

Date of Speed Test: 2007-02-10 11:29:29
Download Speed: 684 kbps (85.5 KB/sec transfer rate)
Upload Speed: 361 kbps (45.1 KB/sec transfer rate)

Any news yet no change in the Status Report Sad

Date of Speed Test: 2007-02-10 11:43:00
Download Speed: 357 kbps (44.6 KB/sec transfer rate)
Upload Speed: 311 kbps (38.9 KB/sec transfer rate)

Getting even slower now, pages taking time to load...

How much longer have we got to put up with this terrible service Evil
Community Veteran
Posts: 1,229
Thanks: 1
Registered: 30-07-2007

Daytime Broadband now nearly unusable

Afternoon 12:30 Saturday 10th Feb
Very very sluggish browsing.
BBMAX 341
BT 1324.

at this sort of time i'm used to 3-5MB/s

My "broadband" is now virtually useless during any time that I'm actually not in bed. And I'm losing my patience.

paul
GersFans
Grafter
Posts: 191
Registered: 30-07-2007

Daytime Broadband now nearly unusable

10am this morning i get timed out playing poker, this is taking the p*ss PN.