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Data Transfer Query

mcsheepie
Grafter
Posts: 63
Registered: 25-09-2007

Data Transfer Query

Quote
You have exceeded your allowance. Your usage has been extended by 8GB - charged at £7.20 on your next bill (£1.80 per 2GB).

Right, i stupidly went over my 8GB usage with 1 day left for the month. I thought i would go in and set a transfer usage to make sure i don't go over the 10GB mark tonight. And, now i'm confused, i added the basic £14.99 to the £7.20 and got £22.19. I set my usage to this and the thing says i have 9.1GB usage included for that money, how does that work out? Shouldn't it say 10GB?
5 REPLIES
The_10th
Grafter
Posts: 1,090
Registered: 08-04-2007

Data Transfer Query

Have you used 800MB though already?
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

Re: Data Transfer Query

Quote
And, now i'm confused, i added the basic £14.99 to the £7.20 and got £22.19. I set my usage to this and the thing says i have 9.1GB usage included for that money, how does that work out? Shouldn't it say 10GB?


Hi there,

I've just had a look at your account, and everything seems fine. It shows as having 10GB included.

Where are you seeing the 9.1GB message?
mcsheepie
Grafter
Posts: 63
Registered: 25-09-2007

Re: Data Transfer Query

Quote
Hi there,

I've just had a look at your account, and everything seems fine. It shows as having 10GB included.

Where are you seeing the 9.1GB message?


I went into the data transfer thing, made it £22.19, said change and the next page said this
Quote

Amount: £ 22.19

For your information, your chosen amount allows you to use up to 9GB this month.
mcsheepie
Grafter
Posts: 63
Registered: 25-09-2007

Data Transfer Query

Quote
You have exceeded your allowance. Your usage has been extended by 10GB - charged at £9.00 on your next bill (£1.80 per 2GB).

Now my VMBU says this! Now i'm pretty certain that £23.99 (14.99 + 9.00) is more than £22.19. Does the transfer watch work?
mcsheepie
Grafter
Posts: 63
Registered: 25-09-2007

Data Transfer Query

And it gets stranger, i have been sent an email saying i'm being billed for £22.19 (i.e 8GB extra, so even though i went over the limit in terms of usage i'm not being charged), and my VMBU history for last month does say that i used 10.37GB.

What's going on?