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DSLMax ticket closed yet not been upgraded

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DSLMax ticket closed yet not been upgraded

Can anyone help with this. My ticket (19237395) to queue jump to DSLMax has been closed with the following:

2006-05-03
15:54:34
Script User
Unused - ADC - Developers Closed : automatically closed

Yet I have not been upgraded to 8MB connection. WHYHuh?Huh
2 REPLIES
Community Veteran
Posts: 2,322
Registered: 01-08-2007

DSLMax ticket closed yet not been upgraded

I think these tickets may be being closed after th request has been submitted or indeed once the request for a queue jump has been noted - not left open until the upgrade has completed.

Your reuqest for a queue jump is complete, therefore the ticket is complete - the actual upgrade is something else.

PN please correct me if I'm wrong.
shellsong
Grafter
Posts: 2,191
Registered: 03-08-2007

DSLMax ticket closed yet not been upgraded