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(DSLMax & Alternate Network Supplier - Update) feedback

Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

(DSLMax & Alternate Network Supplier - Update) feedback

Please post all feed back on this topic here
217 REPLIES
N/A

(DSLMax & Alternate Network Supplier - Update) feedback

Cheesy

Well Done Guys !

A turn in the right direction, I think this has been worth waiting for. Anybody that moans now should really be shot lol

At the end of the day, PlusNET have had alot going on, and they seem to have quite a small team so fair does... im happy

Regards

Matt
davepye
Grafter
Posts: 50
Registered: 30-07-2007

(DSLMax & Alternate Network Supplier - Update) feedback

Well I just opted in for MaxDSLASAP! So lets see what happens!
robbynudd
Grafter
Posts: 82
Registered: 30-07-2007

(DSLMax & Alternate Network Supplier - Update) feedback

So have I

I have opted for the quickie as well


btw davepye just noted we joined the same day :roll: :?
N/A

(DSLMax & Alternate Network Supplier - Update) feedback

If everyone clicks the jump the queue button does it come on a first clicked first served basis or we back to square one?
trigat
Grafter
Posts: 48
Registered: 30-07-2007

(DSLMax & Alternate Network Supplier - Update) feedback

Yes well done Cheesy thank you for the info and for the opportunity to stay away from evil tiscali :twisted: , although this should have been offered from the start.
Never mind thats in the past now.

Thanks again
Community Veteran
Posts: 5,877
Thanks: 1
Registered: 05-04-2007

(DSLMax & Alternate Network Supplier - Update) feedback

Well done guys. I have also opted for ASAP on max.

One Q; is the LLU opt out for tiscali only or for tiscali and any future LLU moves (easynet?).
N/A

(DSLMax & Alternate Network Supplier - Update) feedback

Thankyou for the update.
My entire problem with LLU came down to the fact that there was no migration out of it. Now that I know a migration option is coming very soon I have no problem with it, if I don't like it I can migrate out without it costing me an arm and a leg.

I would also like to know if the opt out affects anything but tiscali. Is it possible to opt out until such a time as the migration tool is working?
Mand
Grafter
Posts: 5,560
Thanks: 1
Registered: 05-04-2007

(DSLMax & Alternate Network Supplier - Update) feedback

It's an LLU opt-out so will remove you from any potential LLU network transfer.
Community Veteran
Posts: 3,364
Thanks: 15
Registered: 06-04-2007

(DSLMax & Alternate Network Supplier - Update) feedback

So after two weeks, it seems we are close to getting the implementation as stated in PlusNet Newsletter 3.

So, to be very clear. As I am a PAYG user. Will my account will be submitted for upgrade before those who have submitted a ticket to jump the queue based on billing dates?

SW.
--
3Mb FTTC
https://portal.plus.net/my.html?action=data_transfer_speed
Community Veteran
Posts: 5,877
Thanks: 1
Registered: 05-04-2007

(DSLMax & Alternate Network Supplier - Update) feedback

bugger. Oh well I'll just have to take my chances!!!
James
Grafter
Posts: 21,036
Registered: 04-04-2007

(DSLMax & Alternate Network Supplier - Update) feedback

Good news for PAYG customers!

Finally, good news for our PAYG customers that have eagerly been awaiting their speed regrade! A number of customers feel that because we were offering our PAYG service as an up to 8Mbps service, they should be treated as a high priority in our upgraded queue. We have listened to these concerns and have agreed that this should be the case, so we shall be upgrading these customers as a high priority.

Wink
ferryman
Grafter
Posts: 46
Registered: 31-07-2007

(DSLMax & Alternate Network Supplier - Update) feedback

Well done guys. My ticket was time-stamped 14:30:27 and I'm on PAYG.
Hopefully MaxDSL will give me a faster speed than my current 1mb which is limited due to line length. Cheesy

Terry
daveyb
Grafter
Posts: 128
Registered: 04-08-2007

(DSLMax & Alternate Network Supplier - Update) feedback

I hesitate to rain on the parade when this has so nearly sorted things out......but

the only thing that I object to with the announcement is the 14-day only opt out for LLU. As PlusNet acknowledge, a very major concern for many is the current inability to MAC out of LLU easily and this isn't going to change in the next 14 days but we are being asked to make a once and for all decision on LLU.

What I wanted to see was an opt out until such time as a migration process in and out of LLU, similar to the current BTw MAC process was in place, tested and working.

After then there would, I suspect, be no objection for many of us.

Can this be reconsidered?

Thanks, David
Alecto
Grafter
Posts: 2,886
Registered: 30-07-2007

(DSLMax & Alternate Network Supplier - Update) feedback

Quote
Good news for PAYG customers!
Wink

Equals Bad news for Premier customers who are paying more than PAYG customers.
Just when I think Plusnet can't make any dafter decisions than they already have, off they go again.