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Customer support translation please

ormesher01
Grafter
Posts: 33
Registered: 03-08-2007

Customer support translation please

Hi just had this added to my ticket

+internal+
I have just spoken to BT who have confirmed that there is an active TC account on this number. However it is not showing in BT.

Regards,
**********

Anyone translate?

Thanks

Geoff
22 REPLIES
N/A

Customer support translation please

That's an internal note from support Smiley
Community Veteran
Posts: 5,877
Thanks: 1
Registered: 05-04-2007

Customer support translation please

yeh that's internal so not directly for you to worry about - that said TC is a new one on me...

/me wonders if that PUG Glossary has anything.
N/A

Customer support translation please

Nope, nothing in the glossary.

Perhaps we will have to pray at the altar of the comms team in the hope of enlightenment.
Laugh
Grafter
Posts: 470
Registered: 07-08-2007

Customer support translation please

TeleCommunications? Cool
joncooper
Grafter
Posts: 314
Registered: 07-09-2007

Customer support translation please

Tiscali Cockup ?
Laugh
Grafter
Posts: 470
Registered: 07-08-2007

Customer support translation please

I bow to your superior knowledge Jon. Much better than mine! :lol:
craigbrass
Grafter
Posts: 1,009
Registered: 30-07-2007

Customer support translation please

Quote
Tiscali Cockup ?

That sounds about right Cheesy
Community Veteran
Posts: 1,850
Registered: 04-04-2007

Customer support translation please

Hi there.

This is indeed an internal note and "TC" relates to Tiscali.

Further information has been appended to your ticket which should help explain where we currently are.
Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

Customer support translation please

Yep as was suggested then a "Tiscali Cockup" Smiley
craigbrass
Grafter
Posts: 1,009
Registered: 30-07-2007

Customer support translation please

Its funny how even the mods mock PlusNet at times here Cheesy
Community Veteran
Posts: 6,983
Thanks: 8
Registered: 10-04-2007

Customer support translation please

Just calling a Spade a Spade Cool
N/A

Customer support translation please

Quote
Tiscali Cockup ?


Quote
Yep as was suggested then a "Tiscali Cockup" Smiley


Hmmm; the sallyandjames profanity checker didn't kick in there...

I wonder why? Wink
Community Veteran
Posts: 5,877
Thanks: 1
Registered: 05-04-2007

Customer support translation please

I can assure you it's not 'cause he's a mod - as I'm sure Tom in particular will concur on that...
N/A

Customer support translation please

link:censored Cockup

Any better John? :lol: