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Customer Services Director

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Customer Services Director

Does anyone have contact details eg Fax or an Email address for escalating complaints to the PN Customer Services Director? The only details I can see on the website is SnailMail

James
1 REPLY
Plusnet Staff
Plusnet Staff
Posts: 17,641
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Registered: 05-04-2007

Customer Services Director

Hi there,

We don't accept fax or email as an accountable form of communication which is why we ask customers to contact us via the help assistant ticket system. This ensures that enquiries are added to your account correctly. You can send a ticket in with your grievance and we will endeavour to answer any points you raise.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff