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Customer Service Wizzards

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Customer Service Wizzards

The New Portal design is flashy but a nightmare to navigate if your question does not fall into one of the predetermined categories.
PLEASE PLEASE can you include a simple link Raise a Ticket. I was very happy with the old system and rarely needed to make any phone calls. I can understand the savings that can be made using the wizzards for simple queries but by adding a raise a ticket icon I am sure you would reduce the load on your telephone system.
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Customer Service Wizzards